Connecting an Email Account

To connect an outreach email account, go to 'Settings' > 'Email Accounts.' 

On the Email Accounts screen, select Add Email Account and choose the appropriate email server. If you have trouble connecting an email account, please get in touch with our support team at support@pitchbox.com 

**Please note: Some users may not be able to connect an email account dependent upon if an Admin has removed that privilege. 

When adding an email account through the mail clients listed, our system will attempt to auto-discover the necessary settings for connecting. If you choose to connect by 'Other (IMAP / SMTP)' you will need to know the specific mail server settings for the email account you are adding. If you are unsure of this information, reach out to the person or team that handles the mail servers for your business and they should be able to provide it for you.

If you need to update any settings associated with your email account connection you can do so from the Email Accounts page as well. Find the email you need to make changes to and click 'Settings' then 'Edit'.

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